These aren’t actually frequently asked questions, but they’re the things you’re probably going to want to know:
What currency are your prices in?
All prices are in GBP, due to the fluctuation of exchange rates that price might change in your currency if it isn’t GBP.
What payment types do you accept?
Right now, I only accept payment though Paypal. If you don’t have a Paypal account you can check out as a guest without creating one.
What are my shipping options?
All products are shipped using Royal Mail from London. Orders are posted within two working days of purchase. A flat shipping fee is charged for each order, regardless of size and weight. You have the choice of shipping options when you complete your order, to determine how much you would like to pay, whether you would like it insured, and how quickly it will arrive.
First class – 1 day delivery
Signed for – 1 day delivery, signature required on receipt, insured
International Standard – 5-7 day delivery
International Tracked & Signed – 5-7 day delivery, signature required on receipt, insured
I have an issue with my order, what do I do?
If you have a problem with your order, please get in touch and I will do everything I can to help.
What is your refund policy?
Unfortunately, as I’m a one woman show right now I can’t offer refunds or exchanges, so please make sure all of your details are right before you place an order. If there is a problem with your order please do get in touch, and I will do my best to help.
Are you open to commissions?
How do I contact you?
What is your favourite kind of tea?
My favourite tea is a good old English breakfast, closely followed by the Clipper Snore & Peace blend.